How to Strengthen Customer Relationships When Time is at a Premium

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As a small business owner, it’s easy to get caught up in the day-to-day operations of your business. And while the things that go on behind the scenes certainly matter, you can’t focus on them at the expense of your relationships with customers. Small Businesses Are Built on Relationships When people think about small businesses, …

Chocolate Rain 10th Anniversary Calls Attention to Power of Viral Marketing

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This week marks the tenth anniversary of viral sensation “Chocolate Rain” by singer and internet personality Tay Zonday. And this milestone isn’t just about celebrating a flash-in-the-pan online hit. It also serves as an important reminder for businesses. Chocolate Rain was one of the first truly viral internet sensations. The original video has been viewed …